FAQ - Common Questions

A: We are committed to premium freshness. Our specialty coffee is roasted to order, meaning your beans are roasted, packed, and shipped the same day you place your order. This ensures you receive the coffee at its absolute peak flavor.

A: We ensure the highest quality by partnering with a reliable, world-class roaster who uses only specialty-grade beans. Your coffee is always roast-to-order (never from inventory) to guarantee peak flavor. We offer a wide selection, including various blends and popular flavors like S'mores, Pecan Pie, and Caramel, with multiple specialty and grind options available. Our pricing offers excellent value, reflecting this superior quality and freshness, plus we include FREE shipping within the US.

A: We offer a wide selection, including Coffee Blends, Single Origin coffees (sourcing the pure taste from specific regions), and a popular range of Flavored Coffees (such as S'mores, Pecan Pie, and Caramel). We also offer Sample Packs if you'd like to try a variety.

A: Yes, we also offer a selection of premium teas, which may include options like Matcha, Hojicha, Moroccan Mint, and Earl Grey.

A: Yes, during the ordering process, you can typically choose your preferred preparation method. Options usually include Whole Bean or various grind types (e.g., Espresso Grind, Filter Grind, Plunger Grind, etc.) to match your brewing equipment.

A: We often run special promotions, such as discounts on grand openings or limited-time offers. Please check our homepage banner or sign up for our email list for the latest deals. (e.g., "Save 10% on Every Single Coffee & Tea Product You Order!")

A: We prioritize freshness by having our partners roast your coffee to order (not using warehouse inventory). This process takes 1–5 business days before shipping. Once shipped, standard USPS or FedEx delivery takes an additional 1–5 business days. You will receive tracking information via email.

A: We prioritize freshness by having our partners roast your coffee to order (not using warehouse inventory). This process takes 1–5 business days before shipping. Once shipped, standard USPS or FedEx delivery takes an additional 1–5 business days. You will receive tracking information via email. We offer FREE SHIPPING on all U.S.A orders including APO address. We are also proud to ship our freshly-roasted coffee and tea products.

A: Since all coffee is roasted to order to guarantee freshness, it is typically roasted, packed, and shipped on the same day you place your order.

A: Currently, we only offer international shipping to Canada. We hope to expand to other destinations soon!

A: Shipping rates are calculated at checkout. Please note that the customer is responsible for all applicable customs duties, import taxes, and brokerage fees charged by the Canadian government; these fees are not included in your order total.

A: We want you to try us out risk-free. If you are not satisfied with your first bag of coffee, we will offer a full refund, no questions asked, and you do not need to return the coffee.

A: Since coffee is a perishable item, we do not accept returns on subsequent orders unless there was an issue such as a damaged delivery or a mistake with your order.

A: If you receive your order and notice it is damaged, you must contact us within 48 hours of delivery for an exchange or resolution.

A: Ground shipping is not typically refunded unless our shipping department was at fault and your order arrived damaged. Any express shipping (e.g., Next Day Air, 2nd Day Air) is not refunded.

A: You must cancel within 12 hours of placing your order. Please notify us immediately via email at contactus@javalicious.store or through our social media pages (FB and IG).

A: Dried coffee, when stored correctly, can last for months or even years. The shelf life, measured from the roasting/order date, varies significantly based on the condition and storage location:

Condition

Type

Pantry Shelf Life

Freezer Shelf Life

UNOPENED / SEALED

Ground Coffee

3–5 months

1–2 years

Whole Bean Coffee

6–9 months

2–3 years

OPENED

Ground Coffee

3–5 months

3–5 months

Whole Bean Coffee

6 months

2 years

A: The easiest way is to use your sense of smell. If the pleasant aroma is gone, the flavor will be mostly lost. The coffee may also lose its deep, dark color and appear a lighter brown. Stale coffee won't harm you, but it won't taste good.

A: Store both whole beans and ground coffee in an air-tight container and place it in the freezer immediately after use. This keeps out moisture and contaminants.

A: Both whole beans and ground coffee can be stored in the freezer. Whole beans retain their flavor longer than ground coffee because they have less surface area.

A: No. Coffee does not freeze solid, so it is always ready to use right out of the freezer. To keep it freshest, only grind the whole beans that you plan to use immediately.